Canceling takes less than 30 seconds, and can be done at any time with four clicks. You just click your profile icon, click billing, click "cancel your subscription," and then click one more time to confirm.
You don't need to email us. You don't need to call us. You don't need to spend minutes figuring out how to cancel. We never want you to go, but we want to keep you here by delivering incredible value, not by making it hard to cancel.
If you can show you made a good faith attempt to use the rebate program and that you couldn't save more in a month than your membership payment, you can request a refund of your last payment as long as it is within 30 days of making that payment. As long as you made one purchase of a product or service in the rebate program and requested the rebate from us within seven days of the purchase, and as long as your savings are below the monthly cost of membership, we will honor the refund instead of issuing you the rebate.
In other words, if you sign up for a monthly plan, you can at any month of the program forward us the rebates you requested within that month, show us that you saved less than the membership fee, cancel your membership with the click of a few buttons, and get a refund for that month's payment. If you sign up for the yearly plan, you can do the same thing, but you have to do it within 30 days of making your yearly payment, and show that your savings were less than one twelfth of the yearly membership fee. If you cancel your membership and request a refund in that timeframe, we will refund your yearly payment in full.